Ready for a custom creation?
Fantastic! Get in touch and let us know what you're thinking, and when you need the outfit. We respond quickly (typically within 1-2 business days).
Need more information? Keep on reading below.
The custom order process
How it works
We work with you closely to ensure you get the dress of you and your skater's dreams, for your budget.
The steps of the custom order process are:
- Consultation & measurements
- Design brief & deposit
- Construction & updates
- Final payment & delivery
And then of course, it's show time!
Details on each step follow.
Wondering what the price will be for the custom outfit you have in mind? Check out our custom order pricing overview to get an idea of the different price tiers and what you can expect.
Initial consultation
Alexandra will contact you directly to schedule a free design consultation where we go over the details you provided in your order form and sketch out a rough idea of your dress/outfit.
For local Belgian/Dutch clients we prefer to invite you for a face-to-face meeting in our studio. For international clients, we are more than happy to work with you via video conference throughout the whole process.
Measurements
During the design consultation, you can choose to have your measurements taken directly or schedule a measurements session once you have seen the final design.
If done online, we will talk you through measuring yourself or your skater and visually verify that the measurements have been done correctly.
Design brief
Following the design consultation, Alexandra will do additional research into the theme of your program, watch films the program is based on, listen to your music, etc, before returning to you with your free detailed digitally drawn design brief.
This brief is our idea of your dress. However, we will happily make modifications to the design free of charge or even provide you with two additional designs. After the third design, we charge €50 per additional design.
Deposit
Once you have approved the design, we will send you a deposit invoice alongside our purchase order agreement, which needs to be returned to us signed.
For all custom dresses/outfits, this deposit is 50% of the estimated price of the outfit. The deposit also insures your place in the production queue.
We work on a first-come first-served basis, so make sure to start the process early enough. Additional fees may apply for rush orders if spaces are still available.
Construction
What sets us apart from other skating attire companies is that we stay in contact with you during the production of your custom dress.
We take the time to communicate with you every step of the way and you get to see your dress develop step-by-step into exactly what you had envisioned.
At key points in the construction of your dress/outfit where changes are still possible, we will send progress photos for your approval.
Photos in the early stages of the production may not resemble much of a dress, but as time progresses, you will see your dress transform from a stack of fabrics to a beautiful masterpiece.
In order to stay on schedule, we ask that you take a look at your progress photos and communicate your thoughts, feelings, desired changes, etc. in a timely manner.
Typically most dresses will receive 4-5 progress updates during the whole process from cutting, to sewing to decorating and will take about 1-2 weeks to be produced.
Final payment & Delivery
Once your dress is completely stoned and decorated, you’ll receive a final studio quality photo with your final invoice.
The invoice needs to be paid in full before it is shipped. All of our dresses are shipped fully tracked and insured.
Shipping costs depend on the location and shipping method used. We’ll communicate the options available to you before the final invoice has been sent.
Custom order pricing
We believe every skater deserves to shine on the ice. We take pride in our ability to deliver high-quality, custom-designed dresses that meet the unique needs of each skater.
We offer three price tiers: Essential, Premium and Elite. All exclusively embellished with crystals by Swarovski
No matter what, we are dedicated to working with you closely to create a dress that fits both your vision and your budget.
Read on to learn what you can expect for each price tier.
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Essential (€500-€700 VAT inclusive)
Our entry level outfits. Lightly to medium stoned with between 2-10 gross (288-1440 pieces) of Crystals by Swarovski in max two colors and two sizes. Relatively simple cuts and simple detailing, with standard fabric choices. Differs from our Premium level dresses in the amount of rhinestoning and the complexity of the design. Perfect for the beginning competitor, or skaters looking to add a new show/gala dress to their collection.
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Premium (€700-€1100 VAT Inclusive)
Our most popular garments.
Medium to heavily embellished with minimum of 10+ gross (1440+ pieces) of crystals by Swarovski, one/two color dyed degradé, non-standard cuts, and intricate detailing. Primarily differ from our Elite level dresses in the amount and quality of the rhinestoning and complexity of design/cuts. Perfect for Intermediate-Advanced level skaters looking for a stunning all-around dress. -
Elite (€1000+)
The pinnacle of craftsmanship and design.
Lushly embellished with over 20+gross, specialty shape and sewn on crystals by Swarovski. Complex multi-dyed ombre/degradé effects, airbrush effects in multiple colors, and intricate detailing. Haute Couture fabrics and cuts. Perfect for the Elite level skater, international competitor or skaters wanting to brighten up the rink with supreme sparkle.
